Terms & Conditions

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms and any policies incorporated by reference (including our Privacy Policy). If you do not agree to all of these terms, you must not use the Service.

2. Changes to Terms

We may modify these Terms at any time. We will provide notice by updating the "Last updated" date above. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Service and may close your account.

3. User Account

To use certain features, you must create an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your credentials and for all activity under your account. You must notify us promptly of any unauthorized use.

4. Use of Service & Your Responsibilities

Pullu is designed to help you import and manage product data (including from other stores or platforms) into your own store. You represent and warrant that you have all rights, permissions, and authority necessary to import, copy, list, translate, and otherwise use any products, images, text, and other content you process through the Service— including rights from suppliers, brand owners, marketplaces, or other rights holders as applicable.

You are solely responsible for ensuring that your use of the Service complies with the terms of any third-party platforms (including Shopify and source stores), applicable laws, and intellectual property rules. We do not verify that you hold such rights; misuse of the Service to copy or list content you are not entitled to use is strictly prohibited.

Your liability for misuse. You are solely responsible and legally liable for how you use the Service, including any products, listings, images, or other content you import, copy, translate, or publish through it. Pullu does not supervise, monitor, or approve each use of the Service and is not responsible if you misuse the Service for unlawful purposes, to infringe or violate anyone's intellectual property, contractual, or other rights (including usage or licensing rights), or for any other illegal or unauthorized activity. You agree that you bear full responsibility for your actions and content, and that Pullu shall not be liable for claims, fines, penalties, losses, or damages arising from such misuse or from your violation of third-party rights, laws, or platform terms.

5. Restrictions

You agree not to:

• use the Service for any unlawful purpose or in violation of any applicable law or regulation;
• use the Service to infringe or misappropriate intellectual property, privacy, or other rights of any person;
• attempt to gain unauthorized access to the Service, other accounts, or connected systems, or interfere with the integrity or performance of the Service;
• reverse engineer, decompile, or attempt to extract source code except where prohibited by law;
• use automated means to access the Service in a manner that imposes an unreasonable load or bypasses rate limits or security measures.

6. Intellectual Property

The Service, including its software, design, text, graphics, and branding (excluding your content and third-party content you import), is owned by Pullu or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms. No rights are granted except as expressly stated.

7. Third-Party Services

The Service may integrate with or link to third-party services (for example Shopify, hosting, or AI providers). Those services are governed by their own terms and privacy policies. We are not responsible for third-party content, availability, or practices.

8. Termination & Suspension

We may suspend or terminate your account or access to the Service at any time, with or without prior notice, for any reason or no reason, including if we believe you have violated these Terms, pose a risk to the Service or other users, or as required by law. You may stop using the Service and request deletion of your account at any time (subject to our Privacy Policy and technical retention limits).

Upon termination, your right to use the Service ceases. Provisions that by their nature should survive (including ownership, disclaimers, limitation of liability, and governing law) will survive.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT RESULTS FROM IMPORTS OR AI FEATURES WILL BE ACCURATE OR SUITABLE FOR YOUR BUSINESS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PULLU AND ITS AFFILIATES, OFFICERS, AND EMPLOYEES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US$100), IF YOU HAVE NOT PAID FEES.

No liability for your misuse or unlawful conduct. Without limiting the foregoing, Pullu has no liability for any claim, loss, fine, or damage arising out of or relating to (i) your use of the Service in violation of these Terms, any law, or any third-party rights (including infringement or misuse of intellectual property or breach of usage, license, or platform terms), (ii) content or products you import or list without proper rights, or (iii) any illegal, fraudulent, or unauthorized use of the Service attributable to you or your account. You remain solely liable to third parties and authorities for such matters.

11. Governing Law

These Terms are governed by the laws of the United States and the State of Delaware, excluding conflict of law rules, except where mandatory consumer protection laws of your country of residence apply.

12. Changes to the Service

We may modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice. We are not liable to you or any third party for any change, suspension, or discontinuation.

13. Contact

For questions about these Terms, contact us at support@pullu.app.